About us
BellyButtonsRing.com has been
created to bring to you the very best available body jewelery products.
Not only do you now have the
choice of the best brands available but our professional TEAM of qualified
technicians are here to answer your individual questions and nail problems and
advise you at no charge of your best personal options available. No order is
too small and no problem is too big !!
Return, Refund and Cancellation
Policy
Please note we
have a strict return policy because many of the items being sold can be used and
returned. We will not sell any used products nor accept returns on any
potentially used products due to the risk of cross contamination from one
customer to another. Please keep in mind the policies listed below is to
protect our customers and provide them with only the newest untouched products
from the finest manufacturers.
We insist that you contact us in advance
for a return authorization citing why you wish to return
the merchandise.
Some (see next paragraph) unused
, unopened product may be returned for a refund or
exchange, as long as you have requested and received a return
authorization within 7 days of receiving. Please contact us at
returns@BellyButtonsRing.com
Any item returned to us without
a return authorization will be subject to a 25% restocking charge.
Any item that is returned to us with a proper return authorization will
be assessed a $7.50 processing fee. We are sorry for this cost however in
order to recover exorbitant Visa / MasterCard / Amex / Discover fees this charge
is necessary.
EXCHANGES:
We will be happy to authorize a return for an exchange on any product
as long as it can be restocked and resold as new. Please note: The
customer is responsible for all shipping charges including the cost to ship an
exchange.
SHIPPING ERRORS
:
If we make an error and send you something that
you did not order, you of course may return the item. We will rectify the error
in a timely manner and reimburse you for any shipping expense you might have
incurred. Please call or email us to
discuss the details prior to returning any item.
SHIPPING METHODS
:
BellyButtonsRing.com has the right to substitute
UPS for US Priority Mail without prior authorization, this is due to the
inconsistent performance of US Priority Mail and the amount of packages that are
lost by the US Mail System. We do this for a few reasons, UPS is much more
reliable and has detailed tracking. US Priority mail going long distances tends
to be slower then UPS. UPS is insurable and we can easily file a claim with UPS
in order to reship your product quickly. US Mail's insurance system includes
mountains of paperwork and requires the claimant to wait 30 days before a claim
can be filed.
CANCELLED ORDERS :Any
order cancelled by the customer prior to processing will be deleted from our
system without any charge. Should an order be cancelled by the customer after it
has been processed and shipped, the customer will be responsible for returning
the parcel at his expense or refusing delivery. Upon receipt back to our
warehouse, the merchandise cost on the refused or returned parcel will be
refunded to the customer's credit card less the original shipping cost.
REFUSED ORDERS / DID NOT
PICKUP ORDER FROM UPS HUB: Any package refused for delivery or
any package that was requested by the customer to be held at a UPS delivery hub
and then returned to BellyButtonsRing will incur a 25% restocking fee plus if
shipping was free the outbound and return shipping fees will also be assessed.
FREE SHIPPING ITEMS WHICH
ARE RETURNED :If an item which was ordered under our "Free
Shipping" special is returned for a refund, the original shipping charge we
incurred will be deducted from the amount refunded to your credit card.
All returned items must be sent at
the customer's expense. Shipping costs on returns as
well as the original shipment are never refundable . If we have
authorized a return, please ship the item back to us within 10 days
of having received the authorization. Please enclose a copy of the original
invoice or email confirmation if possible. Give us a short description of the
situation on the invoice and be sure that a daytime phone
number is included so we can contact you if necessary. Please pack the
item in a manner which will ensure it arriving undamaged .Our address for all returned items is,
BellyButtonsRing.com:
Attn Returns
2161 Whitesville Road
Suite C
Toms River, NJ 08755
PHONE: (732) 905-4599
Delivery Policy
BellyButtonsRing.com provides multiple shipping methods to allow
you, our customer the best method for delivery time.
Please note: delivery times quoted are estimates only and time
shall not be of the essence of the contract and all risk in the Products shall
pass to the Customer or its appointed agent at the time of delivery
Sales Tax
We are required to charge 6% sales tax on all orders shipped to New Jersey
addresses. No tax will be charged on orders shipped outside the state of New
Jersey.
Payment Requirements
Payment is required in advance using our secure credit card payment system.
BellyButtonsRing Inc accept Visa, MasterCard, Delta, and
American Express.
One of the main
worries - and rightly so - of any shopper using an online shop is: "Is it
safe to send my card details across the internet?". Our e-payment network
uses digital signatures and strong encryption to ensure that all sensitive
information is protected throughout the payment process.
Digital Signatures - A digital signature is a method of positively
identifying the sender of a message sent in digital form. Just like a signature
on a written document, it proves that the message is authentic (but unlike a
written signature, it cannot be forged by someone else). A valid digital
signature also confirms that the message has not been altered in any way on its
journey between the sender and receiver.
We use digital signatures throughout the system to ensure that any transaction
arriving at a payment gateway has come from a merchant that we can identify, and
that any information passed back to the merchant is from BellyButtonsRing.com.
Digital signatures are also used for communications within our payment system.
In the event that a merchant's digital signature becomes a security risk (for
example, if their server is stolen), the appropriate signature will be
immediately revoked and will no longer function within our system.
Our payment provider, USA ePay is the approved Certification Authority (root
CA) for these signatures.
Encryption - Encryption is vital when sensitive information is sent
across a publicly-accessible network like the internet. Many web browsers,
including Internet Explorer and Netscape, can use SSL encryption, which encrypts
data with a key of up to 128-bits. This level of encryption is used by our
servers and it greatly enhances the integrity of the payment process.
Our servers communicate using an even higher level of encryption: namely,
2048-bit RSA encryption with variable 168-bit session keys. This is many
billions of times more secure than standard web browser security, and is
also much higher than all currently proposed new standards for encryption in
e-commerce
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